You can purchase Cherry Coins on www.cherrycoins.xyz with your PayPal account and then exchange those Cherry Coins for XCoins in your thri.xxx account here: https://www.thri.xxx/xcoins/redeem/cherryco...
I paid for XCoins and my account got debited, but did not receive them.
Please send a Ticket to our support, including the payment method you used, the Transaction ID and the Transaction Date of your XCoins transaction.
Why can I not buy XCoins?
Please send a Ticket to our support, including detailed information on which payment method you choose, what happened and which exact error message was shown.
I purchased XCoins, they showed up briefly in my thriXXX account, but then disappeared again and I cannot purchase any items.
Please send a Ticket to our support, including the payment method you used, the Transaction ID and the Transaction Date of your XCoins transaction.
How do I cancel my Premium Membership?
You can cancel your recurring subscription for your Premium Membership as follows: Log into your thri.xxx account Click on Buy XCoins and then on “Premium Membership” ( https://www.thri.xx...
If I cancel the recurring subscription for my game, will I loose all my items?
When your recurring subscription gets inactive, all items are locked again, EXCEPT game items you bought with XCoins before you signed up for the recurring subscription.
How do I cancel my recurring subscription for my thriXXX game
You can cancel your recurring subscription for your thriXXX game as follows: Log into your thri.xxx account Click on Buy XCoins – Subscription Choose the game Here you can now see all your recur...
If I sign up for a recurring subscription for my game Chathouse 3D, will I lose all my previously created avatars and locations?
No, you will still have all your created avatars and locations. If for any reason you do not see your previously created avatars and locations, please send Support a Ticket and we’ll be happy to che...
Why do you charge me for a recurring subscription if I bought XCoins
Please send a Ticket to our support and we’ll be happy to check it for you and help you further.
I cannot find my purchased item
Please send a Ticket to our support including the article numbers of the items you are referring to